Hundreds of officers, detectives, commanders, administrators and other Los Angeles Police Department employees (including the police chief) working out of the $400 million headquarters building in downtown Los Angeles have been responding to non-emergency calls in recent weeks. I don't have a landline to call. .
The 911 call was handled at another facility and was not affected by the trouble.
The business phone system's servers went down during a power test on March 28, and the city's Information Technology Agency has not been able to resolve the issue, city officials told the I-Team.
“ITA response teams are working around the clock to repair the phones,” said Clara Karger, a spokeswoman for Mayor Karen Bass, adding that repairs are expected to be completed “within the next few days.”
“The downed phone lines at Los Angeles City Hall do not impact public safety,” a Los Angeles Police Department spokesperson said in an email. We will continue to work with our partners.”
Offices in the building that regularly receive calls from the public include the Police Commission's regulatory division, which issues various permits and manages the city's official tow yard, the Robbery-Homicide Unit and other specialized detectives. Department, Records and Identification Office, which provides copies. of reports and other documents.
When the headquarters opened in 2009, former Chief Bill Bratton called it “the most expensive, state-of-the-art police headquarters in the country,” and officials touted its fiber-optic data network and ultra-low-flush toilets.
The city said the Recreation and Parks Department experienced a similar outage last week, but ITA was able to restore service within days.
