More seniors are adapting to new technology, but that doesn't mean senior housing providers can just shove smartphones into their hands and expect results.
This is especially true for forgetful care residents and older adults with dementia, for whom some innovations, even well-intentioned, can seem confusing or even frightening. Administrators warned in a recent online webinar.
“There is an adoption curve,” Stephanie Dietscher, associate administrator of Heritage Memory Life Community, said during a recent panel discussion. “During the COVID-19 outbreak, staff have been cautious about using technology with memory care residents. It's not always a pleasant experience. One woman FaceTimed her son, but she didn't see his face. I could only see it on the screen, so I thought my son was locked in a room somewhere.”
Deecher described a careful and targeted approach to introducing new technology and technology-dependent games and activities to memory care residents. Many of these tools end up being important ways to engage and inspire residents, so properly onboarding them can make or break the resident experience, Decher said. he said.
This conversation was hosted by LifeLoop as part of a webinar series highlighting successful technology initiatives from various communities.
Panelists from Syracuse-based Heritage Life were touting programs available through Lifeloop's content platform, but their insights apply to any engagement tool for seniors at any stage of dementia. can.
“There is no one-size-fits-all approach to meaningful and fulfilling activities,” Dietscher says. “Everyone changes from day to day. It's been really helpful to find games and activities that work for both individuals and groups.”
When using new platforms such as LifeLoop or the virtual reality “Elderverse” content suite, caregivers should strive to introduce older adults to one game at a time. Deecher suggested something relatively simple, like a relaxing or fun traffic jam game, to help people get used to the concept of virtual tools and interactive tools.
Kimberly Greco, recreational therapist at Heritage, notes that many seniors in memory care end up preferring video-based games and tools.
“They like what they remember,” Greco said of the video. “Old commercials. The stories and memories they associate with them. Faith-based options are great.”
Decher said seniors can use video content platforms to connect with family members by witnessing events they can't attend in person, such as weddings.
The ability of seniors, family members, and caregivers to interact can be tracked through LifeLoop's new engagement index, which the company announced earlier this month as part of its LifeLoop Insights tool.
LifeLoop’s “Thriving Communities” webinar series continues later this month.
